Returns & Exchanges
At Parlez, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return any unworn items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship the Parcel
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing