Frequently Asked Questions
Everything you need to know about your Parlez order and our latest collections.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your products sustainably made?
At Parlez, we are committed to reducing our environmental impact. Many of our garments are crafted from GOTS-certified organic cotton and recycled materials.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.